4 types of places to add to your bot

4 types of places to add to your bot

Your hotel bot can be much more than a way for guests to ask front-desk services, it can become a real life-saver for them, making their say better and your ratings higher. Here's a list of places we totally recommend you should add to your bot. Bear in mind that you...

How Hyatt serves its customers on Messenger

How Hyatt serves its customers on Messenger

Hyatt one of the leading hotel chains of the world, started experimenting with Facebook Messenger from November 2015. Here is what they've learned. (This post is extracts of the original article by Wired, which you can find here)(Another very interesting article on...

Chatbots vs mobile apps for hotels

Chatbots vs mobile apps for hotels

At first let's set the record straight: we at GuestBot love mobile apps. Actually we are the same people who launched Jupitee a DIY mobile app builder with customers such as IKEA, Intersport, Forum and lot's of hotels among others. However... As much as we love mobile...

4 ways to tell guests about your chatbot

4 ways to tell guests about your chatbot

One of the most common questions we get from hoteliers is how will my guests find out about my chatbot? Well, that's really easy. ...Just tell them about it! Here is how. 1. Tell them before they arrive Make sure you update your email signature with a simple Facebook...

How chatbots can make guests fall in love with your hotel!

How chatbots can make guests fall in love with your hotel!

Chatbots are gaining traction day by day, but what does this all mean to me as a hotelier? How can I use them to improve my hotel services? How much does it cost? How difficult is this? Why should I even bother? Hold on! We'll sort this all out. First things first: A...