How to add the initial Facebook greeting
When a user first interacts with your bot she may be welcomed by an initial greeting. See here how to set this up.
Enable greeting message.
Go to Facebook and log in with the Facebook account that manages your hotel page. Then click on the button and navigate to the section to configure the greeting.
Click on theswitch and press the button.
Write your message.
Write your introductory message and make it more personal by adding a personalization field
Save and you’ re done! Now people will see this message when they first visit your bot, before engaging with it.