How to add the initial Facebook greeting

When a user first interacts with your bot she may be welcomed by an initial greeting. See here how to set this up.

Enable greeting message.

Go to Facebook and log in with the Facebook account that manages your hotel page. Then click on the Settings button and navigate to the Messaging section to configure the greeting.

Go to the Messaging section
Go to the Messaging section

Click on the Show a Messenger Greeting switch and press the Change button.

Enable greeting
Enable greeting
Change greeting
Change greeting

Write your message.

Write your introductory message and make it more personal by adding a personalization field

Write message
Write message
Add personalization field
Add personalization field

Save and you’ re done! Now people will see this message when they first visit your bot, before engaging with it.

Save message
Save message