Improve your hotel ratings Serve your guests better Gather valuable guest feedback
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GuestBot is your 24/7 hotel concierge on Facebook Messenger.
It helps guests discover the area, interact with the hotel, receive personalized content and send you valuable feedback. It does not replace guest service, it just makes it better!
Try starters like tender green bean salad…
Improve your ratings
GuestBot makes it easy to solve issues before they escalate and happy guests give top ratings!
Gather guest feedback
With our built-in surveys you can get valuable feedback in real-time and see what works best.
Add a direct sales channel
Convert Messenger interactions into actual reservations. Promote your offers, restaurant, spa and services.
GuestBot replies in seconds to your guests’ queries and saves time for them and for your front-desk.
It replies instantly with relevant information.
GuestBot combines the data you have provided to respond to your guests. Do they need to check-in early? Are they looking for a nice restaurant? GuestBot can help them.
Chat with staff
Guests can chat directly with hotel staff. Answer them instantly from the GuestBot CMS.
Hotel facilities and services
Add your restaurants, bars and all your facilities. Let guests see the menu, spa treatments, etc.